Yesterday, while at our condo conversion project, another agent stopped by with a client. However, she had forgotten her lock box key, not a big deal we have all done it at least once. But, I could tell she was having a bad day and she was even snappy toward her client.
Her client asked her, "How much are the HOA dues here?" This was as I was walking away and said very quietly, so I knew it wasn't directed at me. But, then I heard this "Hell, I don't know, I forgot the MLS printout sheet too! TODD!"
I turned around headed back and asked "Yes, how can I help you?" Then her client and myself started to feel like if she was going to have a bad day, so were we. I so wanted to say to her client, "Do you want to leave and we can go look at one of the other units alone, I promise not to treat you like crap, even if I am having a bad day."
It was amazing to me that this client was putting up with it and just not driving off!I could tell she was amazed that someone working for a commission check could treat her this way. But, I wasn't allowed to say a word.
So out of frustration and all of this in less than a minute, I said, "You know, I'm going to leave you and your client her to look around and if you have any further questions, just give me a call and gave the agent my card"
So as agents, please leave your attitude at home if you are having a bad day! The world doesn't need to also have a bad day just because you are. Just smile and try to change it into a good day!
Todd Clark - broker
Kastings & Associates
Phone: (503)524-9494
Fax: (503)622-8738
Todd@IFoundYourNewHome.com
http://www.ifoundyournewhome.com/
Todd Clark and the Friendly Home Team
Knipe Realty
Todd@IFoundYourNewHome.com
Phone: (503)524-9494
Fax: (503)622-8739
I am a licensed Realtor who specializes in Washington County, Oregon and also work in both Clackamas and Multnomah Counties including the cities of Aloha, Beaverton, Canby, Clackamas, Gladstone, Gresham, Happy Valley, Hillsboro, Milwaukie, Oregon City, Sherwood and Tigard.
All information contained in these posts are copyrighted and cannot be used without prior written approval authorization from the author me Todd Clark. If you are looking for an outstanding agent please give me a call I would love to help you with all your real estate needs.
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Howdy Todd
Your 100% right, no one having a bad day should take it out on others.
If I had been the client I would not had stayed.
Have a good one
Dale - I wish she hadn't, but I can tell you she didn't buy there.
Joe - If I was that client, I sure wouldn't have bought from her after the way she was treating her.
Nicole - I wish she had, because I knew she liked them and was ready to buy.
Patricia - Good point. (LOL)