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I won’t lie to you, I’ve never done a short sale before

Photo courtesy of spleneticI got a call about one of my listings the other day and this agent had a very interested buyer in one of my homes that happens to be a short sale. But, she said, "I won't lie to you, I've never done a short sale before."

I said that is fine, before I did my first I hadn't either. She had to laugh at that and I gave her a run down of the process and what happens during what can be a long process unless you met the right person within the bank.

She said to me, "Wow, you are so nice and I can't believe you are so willing to help me though this process." I told her, "You know, we are in a profession that if we don't work together, we aren't serving the public." This isn't a business that we are in it for ourselves and that is when I thought about my post I wrote last week called Are you in business by yourself or for yourself? and realized that once again I needed her and her buyer just as much as she needed me and my guidance.

We ended up talking for about 45 minutes and we really hit it off. I really liked her attitude about real estate, family, and just her general attitude about wanting to help people. Since she lives about 45 minutes away from me in a county I really don't do much business in, unless it is a past client or a referral, that if I get any buyers or sellers calling me, which I do about once or twice a week, if she would mind if I sent them her way as she was the kind of agent that I knew I could trust my clients with.

She was absolutely floored! She couldn't believe what had come from this simple call to show a listing of mine. Hopefully we will have a long friendship and also a long working relationship together. Now, hopefully within the next couple weeks, I can introduce her to everyone here in the rain and maybe she can show you the same personality that I got to meet on the phone. Then you can see why I'm going to be sending my clients to her.

Respect Realty LLC (Expect More)


At Respect Realty, LLC our agents believe in 100% dedication to client satisfaction.  We specialize in property and land acquisition around the Portland Metro and Vancouver, WA area. We delight in working with first time home buyers and sellers to guide them from start to finish. Our doors are always open and we are always happy to assist you with your real estate questions.


Reach out today, we look forward to talking with you!


Todd Clark and Seraina Aguayo (Owners of Respect Realty)

Respect Realty LLC (Expect More)



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Comment balloon 15 commentsRespect Realty LLC • January 27 2009 09:41AM


You're great, she's great.  It's nice to know agents like you and her.  Sometimes if one makes themselves vulnerable others take advantage of that, you didn't.

Posted by Angelia Garcia (Pure Realtors) about 10 years ago

Todd that is great. I try to do the same thing as well. That is what our business is about is helping people whether it's our clients or another realtor.

Posted by Heather the Realtor Orlando, Lake Mary, First Time Home Buyers, Bank Owned Homes (LemonTree Realty) about 10 years ago


That was nice of you. Meeting the right person at the bank is key.


Tom BRaatz

Posted by Tom Braatz Waukesha County Real Estate 262-377-1459, Waukesha County Realtor Real Estate agent. SOLD! (Coldwell Banker) about 10 years ago

Todd - Paying it forward is what it is all about. Keep paying.

Posted by Fred Chamberlin, Oak Harbor/Whidbeynulls, #1 Experienced FHA Mortgage Consultant (Guild Mortgage Co - Oak Harbor WA) about 10 years ago

Todd- We're all in the business of getting the deal done.  Working with each other is so much more productive than working against each other. 

Posted by Marilyn Katz, ABR, e-PRO - (Berkshire Hathaway HomeServices New England Properties) about 10 years ago


You seem to attract the nicest people!!! :) Thanks,   Fran

Posted by Fran Gaspari, "The Title Man" - Title Insurance - PA & NJ (Patriot Land Transfer, Inc.) about 10 years ago

Todd - I think this is great and actually from reading your blogs here lately, I would not expect anything else. More importantly, it started out by her saying "I won't lie to you" and you reached out.

Posted by Petra Norris, Realtor, Lakeland FL Homes for Sale (Lakeland Real Estate Group, Inc.) about 10 years ago

Todd .. thanks for this post about meeting another Realtor by phone and developing a relationship. That's great. Best wishes. Harrison

Posted by Harrison K. Long, REALTOR , GRI, Broker associate, Attorney (HomeSmart, Evergreen Realty) about 10 years ago

Todd, well done with your gracious speech and treatment of her.  I'm sure you've won a friend in the business!  Honesty is the best policy.

Posted by Jeff R. Geoghan, REALTOR, Marketing Manager (Coldwell Banker Residential Brokerage) about 10 years ago

Todd, she sounds like a wonderful lady! We can use all the talented, bright, honest people we can find! We will all look forward to meeting her! Coming from you this is very high praise!

Later in the rain~Deb

Posted by Deb Brooks (Brooks Prime Properties Wichita Falls Texas) about 10 years ago

What a great way to build your network!

Posted by Bruce Brockmeier, Coached By Crouch (Internet Marketing Consultant to REALTORS®) about 10 years ago

Todd, you are so sweet.  I wish there were more nice agents like you willing to explain a process instead of making an agent "figure it out."

Posted by Leslie Stewart, Realtor, ABR, CRS, Oregon Licensed Broker (Oregon Licensed Broker with Berkshire Hathaway HomeServices Real Estate Professionals) about 10 years ago

Hi Todd... I do not understand why so many agents conduct business using and adversarial mindset instead of a cooperative one.  In the end, both agents, and more imprtantly, both clients, almost always come out ahead from that kind of interaction.  Congrats on knowing the way to deliver results and finding someone else who does too! 

Posted by Steve Shatsky about 10 years ago

Great story, Todd. I am fortunate to find most agent encounters to be positivge and engaging.

Posted by M. Suzi Woods (Gravenstuk), Suzi Woods, Prior Independent REBroker in MS (NOW Sharing the life and spice of the GC one day at a time) about 10 years ago

Todd, always enjoy your statistics and the beautiful presentation. Thank you for sharing and hope all is well up in Beaverton.

Posted by Tom Priester, Paradise Sharks (Paradise Sharks ) over 8 years ago

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